Returns & Exchanges
At Le Tanneur, we want you to be completely satisfied with your leather goods. If your purchase does not meet your expectations, you may return or exchange your items within 30 days of receipt.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place your unused items in their original packaging, ensuring all tags and protective covers are intact to maintain the quality of the leather.
Ship the Item
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our workshop inspects and approves the condition of the return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing